Malta is looking for a new Store Operations Manager
Entra in Decathlon
Decathlon Malta is expanding, and we are looking for an energetic and inspiring Store Operations Manager to join our team!
Malta is a vibrant Mediterranean archipelago boasting over 300 sunny days a year, a rich cultural heritage, and two official languages: English and Maltese. Located just 80 km south of Sicily, it combines an active island lifestyle with a dynamic, growing economy.
Decathlon Malta represents a truly multicultural community: a team of over 90 teammates from 15 different nationalities across our retail stores and growing e-commerce platform. Our flagship store (3,000+ sqm), situated at the Centerparc shopping complex near Valletta, has been successfully bringing the joy of sports to local residents and visitors since 2019.
Here, we embrace autonomy, trust, and intrapreneurship. If you are passionate about retail innovation, team development, and making sports accessible to all, Decathlon Malta is your playground.
Your Mission & Leadership
As a Store Operations Manager, you will act as a servant leader and a driving force for your team and the commercial project:
Inspire & Align: You share the company vision, lead by example, and empower your team to turn purpose into action.
Empower Through Subsidiarity: You foster trust and autonomy, encouraging individual decision-making and continuous coaching through regular 1-to-1s and collective catch-ups.
Drive Commercial & Operational Excellence: You guide omnichannel sport leaders, optimize daily store operations, ensure safety and efficiency, and deliver sustainable business performance.
Customer First: You champion an outstanding customer journey on the shop floor, ensuring our sporty users receive tailored advice and seamless service.
Walk the Talk: You embody our core value: "I say, I do".
Key Responsibilities
Lead, coach, and support team members to unlock their full potential and build tailored development paths.
Coordinate daily store operations, acting as Duty Manager to ensure smooth floor management, safety, and operational standards.
Steer commercial activity and stock flow to guarantee high availability and customer satisfaction.
Actively contribute to customer reception, checkout, and omnichannel services whenever the floor requires.
Develop your assigned sport universe by analyzing market trends and local sports community needs.
Who You Are
Passionate Sportsperson: You live and breathe sports, and your energy inspires those around you.
People Leader: You have proven experience managing, developing, and motivating diverse teams in a dynamic retail or operations environment.
Action-Oriented & Autonomous: You take initiative, solve problems pragmatically, and thrive in an environment based on trust and responsibility.
Customer-Centric: You are dedicated to delivering a memorable experience to every sporty customer.
Language Skills: Fluent in English (spoken and written) is required; Maltese and/or Italian is a strong advantage.
What We Offer
A vibrant, international working environment within an ambitious global network.
Genuine autonomy and opportunities to drive meaningful business and community impact.
Continuous learning, mentoring, and international career development opportunities.
Decathlon teammate benefits, employee discounts, and sports-related perks.
Profilo
Core Responsibilities & How You Will Make an Impact
As Store Operations Manager, you will oversee store efficiency, safety, and operational excellence to ensure a world-class environment for both customers and teammates.
Key Areas of Focus
Safety & Security: Champion the safety and wellbeing of all teammates, visitors, and assets, keeping safety warning indices low and compliance standards high.
Operational Efficiency & Continuous Improvement: Streamline daily store workflows, simplify internal processes, and eliminate operational bottlenecks.
Financial & Cost Management: Pilot store operating expenses (general costs and cost per square meter) to secure sustainable profitability.
Supply & Stock Availability: Guarantee smooth stock flows, high product availability on the shelves, and robust inventory accuracy.
Facility Management & Sustainability: Oversee store maintenance and drive concrete local initiatives to minimize our environmental footprint and protect our natural playing field.
How You Will Achieve This
Lead & Empower: Directly coach, mentor, and inspire a team of 14 Duty Managers, fostering a strong culture of accountability, autonomy, and continuous growth.
Strategic Vision & KPIs: Co-define the 1-year and 3-year store trajectory, aligning operational roadmaps with long-term commercial goals to deliver shared value for teammates, customers, and the business.
Build Strong Networks: Establish proactive relationships both internally (across retail and e-commerce teams) and externally (local authorities, service providers, and community partners) to enhance safety, cash management, and facility operations.
Lead Sustainable Actions: Mobilize the entire store team around actionable green initiatives and circular economy practices to safeguard our environment.